TANESCO WASHINDI HUDUMA MBOVU

Shirika la Ugavi wa Umeme nchini Tanzania (TANESCO)  limeibuka mshindi wa jumla wa kero kwa wateja wa huduma mbalimbali na  bidhaa hapa nchini kupitia mchakato unaoendelea kupitia mitandao ya kijamii ya Twitter na Facebook.

 Nafasi ya pili ilishikiliwa na Kampuni ya mawasiliano ya Tigo na ya tatu kuchukuliwa na kampuni ya mawasiliano ya Vodacom.

Katika mzunguko wa kwanza jumla ya makampuni 29 yaliingia katika kinyanganyiro na kufanikiwa kuchukua ushindi katika makundi mbalimbali .

Katika kundi la huduma za usafiri wa Anga , Shirika la Ndege la Precision ndio liliongoza kwa kero na huduma zisizo na uhakika huku kundi la huduma za maji likishikiliwa na Dawasco.

Kwa upande wa usafiri wa mabasi Kampuni ya Happy Nation iliongoza kwa malalamiko kutoka kwa wateja huku kundi la ving’amuzi vya Televisheni likiongozwa  na Star Times.

 

Kwa upande wa huduma za maegesho ya magari , eneo la Magogoni Ferry limelalamikiwa na wateja kwa huduma mbovu na kufanikiwa kushika nafasi za juu katika kundi hilo.

Kwa upande wa wateja wanaolipia huduma za Televisheni kituo cha TBC pekee ndicho kimelalamikiwa kwa kutokuwa na huduma za uhakika kwa watazamaji wake.

Katika kundi la huduma za mawasiliano ya simu za mkononi , Kampuni ya Tigo ndiyo iliibuka  mshindi ikifuatiwa na Kampuni ya Vodacom.

Zoezi hili la kukusanya kero linafanywa na Wananchi  kupitia akaunti ya Twitter inayopatikana kupitia @hudumambayatz na facebook group iliyopewa jina la HUDUMA BONGO ambapo huduma na bidhaa zote zinazolipiwa na wateja mfano Burudani, Elimu, Hospitali, Hoteli, n.k zinazowakera wateja zitaingia katika kinyanganyiro hicho.

Washauri wa kibiashara wa Huduma Bongo wanatoa wito kwa viongozi wa juu wa Mashirika yote 29 yaliyotajwa kuchukua hatua madhubuti za kuhakikisha wateja wao wanapata huduma bora kulingana na fedha wanazotoa ili kuweza kuleta maendeleo ya Taifa.

Zoezi hili linaendelea ambapo katika mzunguko wa kwanza jumla ya kero 119 ziliwasilishwa na wateja endapo msomaji una kero iliyoshindwa kupatiwa ufumbuzi na watoa huduma hawa unahitajika kuwa na akaunti inayotambulika ya Twitter au Facebook na kujiunga na Huduma Bongo kisha ueleze kero yako. Ukweli na Haki kuzingatiwa

  Chanzo:wavuti.com

 

ELIMU YA TEKNOHAMA YAHIMIZWA

Wadau kutoka kampuni na mashirika mbalimbali nchini Tanzania wameshauri kutolewa elimu zaidi kuhusu matumizi sahihi ya Teknolojia ya Habari na Mawasiliano (Teknohama) na ufanisi wake ili kuleta tija kwa watanzania wengi.

Wakizungumza na waandishi wa habari mara baada ya kumalizika kwa warsha ya Teknohama iliyotolewa na ubalozi wa Marekani nchini Tanzania,wadau hao walisema ni muhimu kwa wadau wengine ikiwamo serikali kuandaa mafunzo kama hayo kwani kuna mambo mengi ya msingi ambayo bado yanasumbua katika matumizi sahihi na ufanisi wa Teknohama.

Mmoja wa maofisa wa ubalozi wa Marekani Jeffrey Shrader alisema waliandaa warsha hiyo kwa sababu ya kukua kwa kiasi kikubwa kwa Teknolojia ulimwenguni hivyo ni vyema kuwaelimisha wengine ambao hawafahamu.

Katika warsha hiyo wakufunzi mbalimbali walitoa mada zinazohusiana na Teknohama ikiwemo ulinzi wa mawasiliano kama vile komputa na simu,mfumo wa uendeshaji wa mambo ya kuchukua na kutumia taarifa katika mitandao.

MATUMIZI YA KADI MOJA YA SIMU KWA MITANDA TOFAUTI YAJADILIWA DAR ES SALAAM

Mamlaka ya Mawasiliano Tanzania jana ilianza kuendesha mkutano wa kimataifa kuhusu usimamizi na utekelezaji wa huduma ya simu za mkononi kwa kutumia kadi moja ya simu kwa mitandao yote bila kuwa na simu kadi nyingi za mitandao tofauti.

Akizungumza kwenye ufunguzi wa mkutano huo wa siku mbili Mkurugenzi Mkuu wa TCRA,Profesa John Nkoma, alisema kadi moja ya simu ya mkononi inaweza kutumika katika zaidi ya mtandao mmoja wa simu kama mteja atataka kuhama kutoka mtandao mmoja kwenda mwingine bila kununua kadi nyingine ya simu kama ilivyozoeleka.

Alisema lengo la mkutano huo ni kutaka kujadili kwa kina utekelezaji na usimamizi wa huduma maalum ya mawasiliano ya simu ambapo mtumiaji wa simu ya mkononi anaweza kutumia kadi moja tu kama atataka kujiunga na mtandao mwingine.

Huduma hiyo inatarajiwa kuanza mapema mwakani baada ya maandalizi na michakato yote,Huduma hii imeshaanza kutumika nchini Kenya tangu Aprili mwaka jana

TATIZO LA UDANGANYIFU NA WIZI KWA KUTUMIA TEKNOHAMA LIMEKUWA KUBWA DUNIANI

TAARIFA YA TCRA KUHUSU MFUMO MWINGINE WA NAMBA ZA SIMU TANZANIA HII HAPA

WATEJA WA SIMU TANZANIA KUHAMA MTANDAO BILA KUBADILIA NAMBA

Mamlaka ya Mawasiliano Tanzania (TCRA) inaandaa utaratibu wa kuanzisha mfumo mpya wa kuhama mtandao bila ya kubadili namba ya simu(MNP) na kuhamia mtandao mwingine.

Mkurugenzi Mkuu wa TCRA,Prof.John Nkoma anasema mfumo huo utawasaidia watu wote wanaotumia simu nchini humo waliokuwa wanashindwa kuhamia mtandao mwingine kwa hofu ya kubadili namba ya simu,lakini baada ya kuzindua mfumo huu watu watahama mitandao kwa urahisi bila kubadili namba za simu.

Anafafanua kuwa mfumo huo utasaidia kuleta ushindani kwa makampuni ya simu na kuleta faida kwa wateja,pia makampuni hayo yataweza kuongeza ubora wahuduma kwa wateja wao.

TCRA imeandaa makutano wa kimataifa ambao utahudhuriwa na watu zaidi ya 100 wa kuzungumzia suala hilo ambapo mgeni rasmi anatarajiwa kuwa Waziri wa Mawasiliano,Sayansi na Teknolojia nchini Tanzania,Prof.Makame Mbarawa.

Mkutano huo wa siku mbili unaotarajiwa kuanza kesho umeandaliwa kwa ushirikiano na Umoja wa Mawasiliano Duniani (ITU) na utahudhuriwa na wawakilishi mbalimbali kutoka duniani kote zikiwemo nchi za Afrika Mashariki

Katika hatua nyingine Mkurugenzi huyo aliwataka wananchi kununua vinga'amuzi mapema ili kuondokana na usumbufu ambao unaweza kujitokeza baada ya kuhamia katika mfumo wa digital Disemba 31 mwaka huu.

TIGO VS OUR SAFETY

A failure in contingency planning and disaster recovery

Today, on November 14, 2012 in Tanzania, the TIGO network was completely not accessible. It was not possible to make calls or send messages. TCRA reports that in June 2012 TIGO had Subscriber base of 5,613,330 and 5,509,337 Registered Subscribers (http://tcra.go.tz/publications/telecomStatsJune12.pdf). This means, the outage of the TIGO network today has affected a big number of subscribers, related business and corporate as well and individual networks. A typical example is when one wants to communicate on behalf of his/her organization. It is also possible that individuals want to communicate and do their businesses or need to access their TIGO Pesa accounts. This has not been possible through TIGO.

It is possible to extend this thinking to other aspects of our nation including security and safety both physically and in the cyber space. These issues may need further

discussion.

Few questions are relevant though:
1. Did TIGO think of business continuity and disaster recovery?
2. Can we rely on TIGO for mission critical activities at a national, organizational, and individual levels?
3. Is it possible to now establish a customer compensation mechanism in situation like this?
4. Is it possible that what happened to TIGO can also happen to other providers?
5. Can this situation happen to all providers in Tanzania at once?
6. What is our national Business Continuity plan?

Source:Jim Yonaz on facebook.

MITANDAO YA KIJAMII KUMTAFUTA BINGWA WA KERO KWA WATEJA TANZANIA

  Jumuia ya watumiaji wa huduma mbalimbali nchini Tanzania kupitia mitandao ya kijamii ya Facebook na Twitter imezindua rasmi shindano la kusaka kampuni zinazotoa huduma na bidhaa mbovu kwa wateja nchini Tanzania. Jumuiya hiyo inawajumuisha watu wa kada mbalimbali wakiwemo wanasheria, wanaharakati, waandishi wa habari, viongozi wa kisiasa, wafanyabiashara na wateja wa huduma na bidhaa mbalimbali nchini Tanzania.

Lengo la jumuiya hiyo ni kushinikiza wafanyabiashara nchini kutoa huduma na bidhaa bora kwa wateja na kuwakumbusha umuhimu wa wateja. Kauli mbiu ya wanajumuiya hao ni Mteja ni Mfalme. Katika wiki ya kwanza tangu jumuiya hiyo kuzinduliwa jumla ya makampuni 21 yameingizwa katika shindano hilo kwa wateja wao kuwasilisha malalamiko yao. Kwa taarifa zaidi kuhusu ni fuatilia akaunti ya Twitter @hudumambayatz au kundi la Facebook linalojulikana kama HUDUMA BONGO.

Ili kuweza kupiga kura yako unahitajika kuwa na akaunti hai (yenye mawasiliano mara kwa mara) katika mtandao wa Twitter au Facebook na kujiunga na jumuiya hiyo. Mara tu utakapowasilisha kero yako utaifanya kampuni unayoilalamikia kuingia katika mchuano mkali wa kumsaka bingwa wa huduma mbovu kwa wateja nchini.

Huduma Bongo inatoa wito kwa makampuni yote kuboresha huduma na bidhaa zao ili kuweza kuwapatia wateja kilicho bora zaidi katika soko hili la ushindani. Imetolewa na Mshauri wa Habari wa Huduma Bongo hudumabongo@gmail.com

Chanzo:thehabari

HOW CAN YOU KNOW IF YOUR CELL/PHONE IS FAKE?

How can you know if your cell/mobile phone is fake? In which country was it manufactured? Simple, through your IMEI number. 

Tested on iPhone, Nokia, Samsung, LG, Sony Ericsson and Motorola phones. However, it should work on any brand.

Press *#06# on your phone and the International Mobile Equipment Identity (IMEI) number appears. Then check the 7th and 8th digit.

	1	2	3	4	5	6	7th	8th	9	10	11	12	13	14	15
Phone IMEI No.	x	x	x	x	x	x	?	?	x	x	x	x	x	x	x

 

IF the Seventh & Eighth digits are 02 or 20 this means your cell phone was assembled in China which is of low quality.

IF the Seventh & Eighth digits are 08 or 80 this means your cell phone was manufactured in Germany which is of fair quality.

IF the Seventh & Eighth digits are 01 or 10 this means your cell phone was manufactured in Finland which is of very good quality.

IF the Seventh & Eighth digits are 00 this means your cell phone was manufactured in original factory which is the best phone quality.

IF the Seventh & Eighth digits are 13 this means your cell phone was assembled in Azerbaijan which is of very bad quality and may also be dangerous for your health.

 Source:esoftnetonline

WHAT YOU NEED TO KNOW ABOUT UPGRADING TO WINDOW 8

Windows 8 is Microsoft's latest operating system. It features touchscreen capabilities and a drastically different interface, and runs on tablets as well as PCs. It can be controlled entirely by touch (on compatible devices), with a mouse and keyboard, or by any combination of your preferred input options.

The operating system is a daring effort by Microsoft to stay relevant as PCs are being overtaken by mobile devices. Apple's iOS and Google's Android operating systems are dominating the tablet and smartphone market, and Microsoft is attempting something big, different and risky to catch up.

This is Microsoft's first operating system since the well-received Windows 7 was released three years ago. It is a complete reimagining of the desktop computer interface, but it is built on the same base as Windows 7, so all your old applications should continue to work just fine. (Except on devices running Windows RT. More on that later.)

What's different in this operating system?

The biggest change in Windows 8 is a system-wide shift in attitude. Apple products have the reputation for being fun and creative, Windows PCs for being dull but hardworking. One brand screams "Angry Birds," the other Excel spreadsheets. Microsoft wants Windows to be hip and enjoyable to use, so it has come up with its own tablet-style interface and tried to make it work on tablets as well as PCs.

At its best, the result adds some much needed life to an all-work-and-no-play operating system. At its worst, Windows 8 feels like two creatures hastily thrown together, One interface feels better with a touchscreen and gestures, the other with a keyboard and mouse or touchpad.

The familiar desktop view has been pushed to the background to make room for a colorful, touchable, swipeable Start Screen, which acts as your home base. When you start the computer, you'll be greeted with a jazzy array of square and rectangle tiles representing applications, arranged into groups. The tiles can show live information such as your latest e-mail, breaking news, photos, the weather or calendar reminders.

This side of Windows 8 runs apps developed for and sold in the Windows Store. But you can also click on a traditional Windows application and it will open it in the desktop view.

Windows 8 review: A big, beautiful, slightly shaky step forward

Back on the old desktop view, the most visible change is that the Start button is gone. All your old applications look and feel the same in this retro world, though tapping on buttons designed for a mouse can be tricky.

If you get confused, and you will in the beginning, one swipe from the right side of the Start Screen brings up a search tool to help you track down files or applications.

Some Windows users will scoff at the attempts to liven up the old system as pandering to more casual computer users, or as somehow making the system less capable of serious work. But there are also many subtle, under-the-hood changes, including performance improvements. Most notably, the startup time is greatly improved over Windows 7. There also is a new feature called Storage Spaces that makes it easy to manage your various storage and backup options.

Who should update to Windows 8?

The first version of a new operating system is bound to have bugs and issues. Individual Windows users, especially those with just one machine who depend on it for work or school, should not rush right out for that upgrade. Wait until a more stable version comes along that irons out early problems.

If you have an non-touchscreen computer, the switch may not be worth it unless you need the under-the-hood improvements. The operating system works on regular computers that don't have touchscreens, but they miss the best parts of the experience. The Start Screen and new tiled interface aren't nearly as satisfying when you can only click on them with a mouse (a touchpad is slightly better).

If you are a diehard Windows fan, or just a tech-savvy computer user familiar with the perils of being an early adopter, you'll just need to make sure your current computer meets the system requirements.

If you want to buy a new computer, there are already a large number of touchscreen options pre-loaded with Windows 8 from major manufacturers, including Samsung, Sony, Dell and Toshiba. There are ultrabooks, tablets, hybrids and desktops at all prices. There is plenty of hardware available at launch, but the Windows Store software selection is still a bit sparse.

Corporate users are usually slower to upgrade their workforces to a new operating system, and without a compelling reason to switch to Windows 8, that will likely be the case this time as well. A recent report from technology research firm Gartner predicts 90% of enterprises will wait to upgrade to Windows 8 until 2015. Companies that depend heavily on mobile devices might be the exception.

Which version of Windows should I get?

There are four versions of the new Windows operating system: Windows 8, Windows 8 Pro, and Windows RT and Windows 8 Enterprise. While that may seem like a lot, it's actually fewer versions than Windows has offered for its operating systems in the past.

Luckily, the decision of which to buy is pretty much made for you.

If you are an individual upgrading an existing computer, your only option at the moment is Windows 8 Pro. The basic consumer version of Windows 8 will not be available for standalone purchase until February 2, 2013.

For now, Windows RT and the basic version of Windows 8 are only available pre-installed on new computers. The differences between Windows 8 and Windows 8 Pro are minor. The big decision you'll have to make when buying a new system is if you want a Windows 8 or Windows RT device.

Windows RT is a different version created for devices with ARM processers. These processers, typically found in phones and tablets, use less power, which means longer battery life. At the moment, Windows RT is only available pre-installed on Microsoft's new Surface tablet and a handful of other devices.

 In Windows 8, the iPad has its first real challenger

Windows RT and Windows 8 look the same, but there's one key difference: Windows RT will not run your old Windows applications, only applications available through the Windows Store. That means no downloading any third-party apps from the Internet. The Windows Store has 5,000 apps in stock, but that number should grow over time. This closed approach is similar to the iPad and iPhone, which can only run applications sold through Apple's App Store.

Finally, are you a large company planning on buying a large number of licenses? If yes, check out Windows 8 Enterprise.

Is Windows 8 difficult to learn?

Windows 8 presents a completely new approach to using a Windows computer, and as with anything radically new, it takes some getting used to. Do not upgrade unless you can spare some time to familiarize yourself with the layout and settings. The new look borrows heavily from the iOS and Android mobile operating systems, but isn't nearly as intuitive.

Before you get scared off, know that it's not that hard to figure out the new system. It just takes a bit of effort and time, like learning any new program would. Microsoft took a big leap and created something new. Getting acclimatized is just a natural part of the process.

Some stores selling the Windows 8 products are offering classes. Staples, for example, will have free personalized training on the new system, as well as help moving old data over to a new computer.

How much does it cost?

Microsoft is dropping the $200 price of Windows 8 Pro for its big debut. Existing WIndows 7, WIndows Vista and WIndows XP (with SP3) users can upgrade to Windows 8 Pro for $40 online. If you'd prefer a physical copy shipped to you in a nice box, the price goes up to $70. The deal is good through the end of January.

Source:CNN

UGANDA YAPANIA KUDHIBITI MITANDAO JAMII

Moja ya sehemu iliyofanikiwa kufanya mapinduzi makubwa ya teknolojia ya sayansi ni teknolojia ya habari na mawasiliano.

Katika mapinduzi hayo ya teknolojia ya mawasiliano kumeibuka mitandao mingi ya kijamii ikiwamo Yahoo,Gmail,Twitter,Facebook,Youtube,blogs na mingine mingi ya aina hiyo.

Kama ilivyo kwa mapinduzi mengine yanayotokea huwa na faida na hasara.Kwa hapa Afrika mitandao hiyo imeonekana kuwa mwiba kwa serikali nyingi ambako katika miaka ya hivi karibuni imekuwa ikitumiwa kuhamasisha wananchi na kufanya maandamano ambayo husababisha kung'oa tawala mbalimbali ikiwemo Libya,Misri na Tunisia.

Hivi karibuni nchini Uganda wamejikuta wakikumbwa na hasara za mitandao hiyo baada ya kutumia na kiongozi wa upinzani,Kiiza Besigye kuhamasisha maandamano ya kuing'oa serikali.

Kwa Uganda ilishindikana kutokana na wananchi wengi wa nchi hiyo kushindwa kupata ujumbe huo kutokana na wengi wao kutokuwa na mitandao au wengi wao kutokuwa na fedha za kutosha za kuingia katika 'internet cafe' .

Kutokana na tukio hilo Polisi nchini Uganda wametangaza nia yao ya kudhibiti matumizi zaidi ya mitandao jamii kutokana na hofu ya kusambaa kwa habari zinazozua tishio kwa usalama wa nchi

Hayo anayasema Ofisa Mkuu wa Polisi wa Uganda Jenerali Kale Kayihura kwenye mkutano wa wakuu wa polisi kutoka kanda ya Afrika Mashariki

Taarifa hii ya polisi inakuwa wakati wafuasi wa upinzani wakiwa wametumia mitandao ya kijamii kuwasiliana.

Kayihura katika hotuba yake kwa wakuu wa polisi kutoka Afrika Mashariki pamoja na wajumbe toka Tanzania,Sudan,Sudan Kusini,Somalia,Sychelles,Burundi,Kenya,Rwanda,Ethiopia,Eritrea na Djibuti alisema mitandao ya kijamii ni mizuri lakini inaweza kuwa mbaya kwa jamii kwa sababu inatuma ujumbe haraka.

Mwaka 2009 watu 21 walifariki katika ghasia mjini Kayunga,Uganda kufuatia taarifa kuhusu ziara tata ya mfalme mmoja wa kitamaduni.

Inaelezwa kuwa hivi karibuni vijana nchini Uganda wameanza kutumia mitandao hiyo kujadili mambo ya siasa,wakifananisha matumizi ya mitandao hiyo kuleta mageuzi kama inavyofanyika katika nchi za kiarabu ambapo mtandao wa facebook ulitumika kuhamasisha watu na kuwaleta pamoja kwa sababu za kisiasa.

Chanzo:Gazeti la Tanzania Daima